Special announcements   BT Yahoo! SMTP Security Upgrade - March 2008 As part of ongoing security enhancements to BT Yahoo! email, we have upgraded the security to prevent emails from being sent from client applications (Microsoft Outlook, Thunderbird etc) when the "From" email address is not either a BT Yahoo! email address or a validated alternative email address. If you see an error 553 message, you will need to validate the email address from which you wish to send. Step by step instructions can be found at BT Yahoo! Mail Help February 2007 Microsoft is aware of a publicly known exploit in some versions of operating system, antivirus and internet explorer. An attacker who successfully exploited this vulnerability could take complete control of the affected system and perform (DoS) denial of service. Microsoft have released a fix for this vulnerability and advises caution when opening links sent in an email from unknown sources Microsoft continues to advise customers to visit Microsoft Windows Update for newly discovered vulnerabilities and to ensure they have all the latest patches or updates installed. We also recommend all our customers to visit our Safety and Security section for safe browsing tips. Security advice Planned service outages BT Yahoo! Internet service status Call free on 0800 731 7777 View broadband service status Date opened Description Status 17 November 2008 01:24 PM Spam Emails We have received a number of reports from customers who are receiving email which appears to come from themselves. The senders of bulk email (spam) use programs which can place random email addresses in the From field of the email being sent and this does not generally indicate that your account has been compromised. If the mail is being delivered to the Bulk or Spam folder, you need take no further action as the email has been intercepted by BT Yahoo Spam filter. If the email has been delivered to your inbox, then select the email and click on the Spam button. Ongoing Updated on: 03 December 2008 09:00 AM 26 October 2008 08:38 PM Problem in the Hawick area (01450) We are aware of a problem in the Hawick area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected 01450 Resolved Updated on: 27 October 2008 12:10 AM 14 October 2008 11:15 PM Problem in the Manchester Trafford Area We are aware of a problem in the Manchester Trafford area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0161 Resolved 10 October 2008 12:48 PM Slow access to send emails We are currently investigating a problem which may mean you experience difficulty connecting to our servers to send emails, or you may be receiving a slow response from the servers. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience. Resolved Updated on: 10 October 2008 02:23 PM 03 October 2008 05:05 PM Problem in the CRAYFORD area We are aware of a problem in the CRAYFORD area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem and we apologise for any inconvenience this may cause. Dialling code(s) affected: 01322 Resolved Previous five alerts