Special announcements   BT Yahoo! SMTP Security Upgrade - March 2008 As part of ongoing security enhancements to BT Yahoo! email, we have upgraded the security to prevent emails from being sent from client applications (Microsoft Outlook, Thunderbird etc) when the "From" email address is not either a BT Yahoo! email address or a validated alternative email address. If you see an error 553 message, you will need to validate the email address from which you wish to send. Step by step instructions can be found at BT Yahoo! Mail Help February 2007 Microsoft is aware of a publicly known exploit in some versions of operating system, antivirus and internet explorer. An attacker who successfully exploited this vulnerability could take complete control of the affected system and perform (DoS) denial of service. Microsoft have released a fix for this vulnerability and advises caution when opening links sent in an email from unknown sources Microsoft continues to advise customers to visit Microsoft Windows Update for newly discovered vulnerabilities and to ensure they have all the latest patches or updates installed. We also recommend all our customers to visit our Safety and Security section for safe browsing tips. Virus advice Planned service outages BT Yahoo! Internet service status Call free on 0800 731 7777 View broadband service status There are currently no reported problems Date opened Description Status 12 May 2008 02:28 PM Problem in the Wallington area We are aware of a problem in the Wallington area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0208 Resolved Updated on: 12 May 2008 10:12 PM 08 May 2008 10:42 PM Slow/No access to webmail via BT Yahoo! homepage We are currently investigating a problem which may mean you experience difficulty accessing webmail via your BT Yahoo! homepage. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience. Resolved 25 April 2008 06:56 PM Network problem We are aware of a network problem which may be affecting access to the internet in certain areas. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Resolved Updated on: 26 April 2008 02:50 AM 24 April 2008 01:26 PM Network problem We are aware of a network problem which may be affecting access to the internet in certain areas. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Resolved 17 April 2008 11:14 PM BT Vision - Video on Demand We are currently experiencing problems which may mean you have difficulty ordering and viewing Video on Demand services on BT Vision. Our engineers are currently investigating the situation and we hope to have it resolved shortly. We apologise for any inconvenience this may cause and thank you for your patience. Resolved Updated on: 18 April 2008 04:00 AM Previous five alerts