BT Broadband service status Here we'll keep you informed of any issues that might affect the quality of your service. We update this page as soon as the situation changes. If you're having problems, but there's nothing mentioned here, please see our Help pages. This information is also available by phoning 0800 169 0199. Previous five alerts Date opened Description Status 06 November 2009 04:57 PM Problem in the Lastingham area We're aware of a temporary problem in the Lastingham that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01751 (20C) Resolved 06 November 2009 12:15 PM Loss of email service We're aware of a temporary problem with our mail servers that's causing some people trouble using email. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal within the next four hours. Resolved Updated on: 06 November 2009 10:20 PM 06 November 2009 10:49 AM Problem in the Symbister area We're aware of a temporary problem in the Symbister that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01806 (20) Resolved Updated on: 06 November 2009 04:00 PM 06 November 2009 10:36 AM Problem in the Glasgow Area The problem in the Glasgow area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (21C) Dialling code affected: 0141 Resolved Updated on: 06 November 2009 11:00 AM 06 November 2009 01:33 AM Problem in the Stamford Clare We're aware of a temporary problem in the Stamford Clare that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 0208, 0203 Resolved Updated on: 06 November 2009 02:00 AM Back to most recent messages