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BT Broadband service status


Here we'll keep you informed of any issues that might affect the quality of your service. We update this page as soon as the situation changes.

If you're having problems, but there's nothing mentioned here, please see our Help pages.

This information is also available by phoning 0800 169 0199.

Date opened Description Status
22 November 2009
01:09 PM
Problem in the Bolsover Area
We're aware of a temporary problem in the Bolsover area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem and we expect to have the service back to normal in 2 hours. (20C) Dialling code affected: 01246
Ongoing
22 November 2009
10:17 AM
Problem in the Manchester Area
We're aware of a temporary problem in the Manchester area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem and we expect to have the service back to normal in 2 hours. (21C) Dialling code affected: 0161, 01706
Ongoing
Updated on:
22 November 2009
10:40 AM
20 November 2009
08:44 PM
Problem in the Billinghurst area
We're aware of a temporary problem in the Billinghurst area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01403
Resolved
20 November 2009
08:37 PM
Problem in the Bootle and Millom area
We're aware of a temporary problem in the Bootle and Millom area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01229
Resolved
20 November 2009
05:26 PM
Problem in the Culbokie area.
The problem in the Culbockie area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C) Dialling code affected: 0134 01349
Resolved



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