BT Broadband service status Here we'll keep you informed of any issues that might affect the quality of your service. We update this page as soon as the situation changes. If you're having problems, but there's nothing mentioned here, please see our Help pages. This information is also available by phoning 0800 169 0199. Date opened Description Status 07 November 2009 09:42 AM Problem in the Poyntzpass area We're aware of a temporary problem in the Poyntzpass that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 0283831 (20) Ongoing 07 November 2009 07:14 AM Problem in the South Kensington area We're aware of a temporary problem in the South Kensington area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 0283751, 0283752 (20C) Ongoing 06 November 2009 03:36 PM Problem in the Armargh Area We're aware of a temporary problem in the Armagh area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem and we expect to have the service back to normal in 2 hours. (20C) Dialling code affected: 0283 751, 0283 752 Ongoing 07 November 2009 07:54 AM Problem in the Bryneglwys area We're aware of a temporary problem in the Bryneglwys area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01490 (20C) Resolved Updated on: 07 November 2009 09:31 AM 06 November 2009 05:39 PM Problem in the Fleet Area The problem in the Fleet area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C) Dialling code affected 01252 Resolved Previous five alerts