| Date opened |
Description |
Status |
12 November 2009
09:31 AM
|
Consumer email issue
We are aware of a temporary problem with emails which may be causing some customers problem with sending/receiving emails via their web client. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal as soon as possible. |
 Resolved
Updated on:
12 November 2009
11:00 AM |
06 November 2009
12:15 PM
|
Loss of email service
We're aware of a temporary problem with our mail servers that's causing some people trouble using email. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal within the next four hours. |
Resolved
Updated on:
06 November 2009
10:20 PM |
05 November 2009
04:40 PM
|
Problems receiving email
We are currently investigating a problem with our mail servers which is affecting the receiving of email. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience. |
Resolved
Updated on:
05 November 2009
06:40 PM |
04 November 2009
08:58 AM
|
Problem in the Harlesden Area
The problem in the Harlesden area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C)
Dialling code affected: 0203188 0203269 0208453 0208621 0208838 0208933 0208951 0208961 0208963 0208965
|
Resolved
|
03 November 2009
12:36 PM
|
Problem in the Hitchin area
The problem in the Hitchin area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C). Dialling codes affected: 01462 |
Resolved
Updated on:
03 November 2009
01:00 PM |
Help