Special announcements   BT Yahoo! SMTP Security Upgrade - March 2008 As part of ongoing security enhancements to BT Yahoo! email, we have upgraded the security to prevent emails from being sent from client applications (Microsoft Outlook, Thunderbird etc) when the "From" email address is not either a BT Yahoo! email address or a validated alternative email address. If you see an error 553 message, you will need to validate the email address from which you wish to send. Step by step instructions can be found at BT Yahoo! Mail Help April 08 Important Message: Upgrading your Wireless Security Your BT Home Hub already provides a basic level of wireless security straight out of the box. This allows you to get set up as quickly and easily as possible with a basic level of protection. However this basic WEP protection is an older security method and has proven vulnerable to dedicated computer hackers who could try to use your BT Home Hub's wireless connection to monitor your broadband connection or access your computer. So we recommend that once you've set up your broadband connection you should change your wireless security to WPA and create a new wireless key rather than using the Hub's default key. To find out more on how to upgrade your Hub's security please go to: BT Home Hub security advice Virus advice Planned service outages BT Yahoo! Broadband service status Call free on 0800 169 0199 View dial-up service status There are currently no reported problems Date opened Description Status 08 May 2008 10:42 PM Slow/No access to webmail via BT Yahoo! homepage We are currently investigating a problem which may mean you experience difficulty accessing webmail via your BT Yahoo! homepage. Please bear with us as we endeavour to resolve this problem as quickly as possible. Meanwhile we apologise for any inconvenience. Resolved 08 May 2008 10:37 PM Problem in the Scotland area We are aware of a problem in the Scotland area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01680 01681 01688 01879 Resolved 08 May 2008 07:00 PM Problem in the Audlem area We are aware of a problem in the Audlem area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01270 Resolved 08 May 2008 06:54 PM Problem in the Farnworth Bolton area We are aware of a problem in the Farnworth Bolton area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01204 Resolved Updated on: 09 May 2008 08:40 AM 08 May 2008 06:27 PM Problem in the Whitehills area We are aware of a problem in the Whitehills area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 01261 Resolved Updated on: 08 May 2008 08:00 PM Previous five alerts