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Special announcements
 

BT Yahoo! SMTP Security Upgrade - March 2008

As part of ongoing security enhancements to BT Yahoo! email, we have upgraded the security to prevent emails from being sent from client applications (Microsoft Outlook, Thunderbird etc) when the "From" email address is not either a BT Yahoo! email address or a validated alternative email address.
If you see an error 553 message, you will need to validate the email address from which you wish to send. Step by step instructions can be found at BT Yahoo! Mail Help


April 08

Important Message: Upgrading your Wireless Security

Your BT Home Hub already provides a basic level of wireless security straight out of the box. This allows you to get set up as quickly and easily as possible with a basic level of protection. However this basic WEP protection is an older security method and has proven vulnerable to dedicated computer hackers who could try to use your BT Home Hub's wireless connection to monitor your broadband connection or access your computer.

So we recommend that once you've set up your broadband connection you should change your wireless security to WPA and create a new wireless key rather than using the Hub's default key. To find out more on how to upgrade your Hub's security please go to: BT Home Hub security advice

Virus advice

Planned service outages




BT Yahoo! Broadband service status


Call free on 0800 169 0199
View dial-up service status

Date opened Description Status
13 May 2008
05:17 PM
Problem in the Glasgow Bell area
We are aware of a problem in the Glasgow Bell area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected 0141
Ongoing
13 May 2008
03:30 PM
Problem in the Epworth area
We are aware of a problem in the Epworth area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected 01427
Ongoing
13 May 2008
10:50 AM
Problem in the Princes Risborough area
We are aware of a problem in the Princes Risborough area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected 01844
Resolved
13 May 2008
09:22 AM
Problem in the Kingston area
We are aware of a problem in the Kingston area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected 0203, 0208
Resolved
Updated on:
13 May 2008
10:15 AM
13 May 2008
02:49 AM
Problem in the Reading Area
We are aware of a problem in the Reading area, which may prevent customers from accessing the internet. Our engineers are working to resolve the problem. We apologise for any inconvenience this may cause. Dialling code(s) affected: 0118
Resolved
Updated on:
13 May 2008
03:25 PM



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