BT Broadband service status Here we'll keep you informed of any issues that might affect the quality of your service. We update this page as soon as the situation changes. If you're having problems, but there's nothing mentioned here, please see our Help pages. This information is also available by phoning 0800 169 0199. Date opened Description Status 20 November 2009 08:44 PM Problem in the Billinghurst area We're aware of a temporary problem in the Billinghurst area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01403 Ongoing 20 November 2009 08:37 PM Problem in the Bootle and Millom area We're aware of a temporary problem in the Bootle and Millom area that's causing some people trouble accessing the Internet. We're sorry if you've been affected. Our engineers are now working to fix the problem, and we expect to have the service back to normal in 2 hours. Dialling codes affected: 01229 Ongoing 20 November 2009 05:26 PM Problem in the Culbokie area. The problem in the Culbockie area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C) Dialling code affected: 0134 01349 Resolved 20 November 2009 03:59 PM Problem in the Rye area. The problem in the Rye area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C)Dialling code affected 01787 Resolved Updated on: 20 November 2009 07:23 PM 20 November 2009 02:57 PM Problem in the West Wickham area. The problem in the West Wickham area has now been fixed. We'll keep an eye on the situation to check your service is working as it should be. We're sorry for any inconvenience this may have caused. (20C) Dialling code affected: 0208776 0208777 0208916 Resolved Updated on: 20 November 2009 04:45 PM Previous five alerts